TERMS OF SERVICE

ShedBuilder.ai

Operated by CAIO

Effective Date: March 16, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of ShedBuilder.ai (the "Service" or "Platform"), operated by CAIO ("Company," "we," "us," or "our"). By creating an account, purchasing a plan, accessing the Platform, or using any features of the Service, you ("User," "you," or "your") agree to be bound by these Terms, our Privacy Policy, and our Data Processing Addendum (collectively, the "Agreement"). The term "User" includes both subscription Subscribers (Builder and Pro plans) and one-time DIY Plan purchasers.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, do not use the Service.

2. Service Description

2.1 Overview

ShedBuilder.ai is a software-as-a-service (SaaS) platform designed for on-site custom shed builders and DIY homeowners. The Platform provides tools for shed design, configuration, estimation, project management, and client-facing configurators. Features include, but are not limited to:

Parametric shed design engine with 2D framing drawings, roof layouts, and floor plans
3D visualization and preview rendering
Automated cut lists, material pick lists, and labor estimation
Client-facing configurator (embeddable via subdomain or custom domain)
Lead capture, quote generation, and job pipeline management
Workspace management for multi-user teams

2.2 Multi-Tenant Architecture

Each Subscriber account operates within an isolated workspace ("Workspace"). Your Workspace data—including designs, client information, leads, quotes, and project records—is logically separated from other Subscribers' data. You may access your Workspace through the authenticated dashboard at shedbuilder.ai/dashboard, through a branded subdomain (e.g., yourcompany.shedbuilder.ai), or through a custom domain you configure through the Platform.

2.3 Service Availability and Performance

We target 99.5% monthly uptime for the Platform, measured as the percentage of minutes in a calendar month during which the Platform is available and materially functional. Scheduled maintenance windows (announced at least 24 hours in advance via email or in-app notification) are excluded from uptime calculations.

If the Platform fails to meet the 99.5% uptime target in any calendar month, affected Subscribers may request a service credit as follows:

Below 99.5% but above 99.0%: 5% credit on that month's subscription fee.
Below 99.0% but above 95.0%: 10% credit on that month's subscription fee.
Below 95.0%: 25% credit on that month's subscription fee.

Service credits must be requested within 30 days of the affected month and are applied to a future invoice. Credits do not exceed 25% of the monthly fee for the affected month. Service credits are the sole and exclusive remedy for failure to meet the uptime target.

Unscheduled downtime may occur due to factors beyond our control, including third-party infrastructure failures, force majeure events, and actions by Subscribers or their end users.

3. Accounts and Workspaces

3.1 Account Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access at support@shedbuilder.ai.

3.2 Workspace Administration

The account holder who creates a Workspace is the Workspace administrator. Administrators may invite additional users, assign roles, and configure Workspace settings. The administrator is responsible for all users' compliance with these Terms.

3.3 Client-Facing Configurator

Your Workspace may include a client-facing configurator accessible via subdomain or custom domain. You are responsible for the content, branding, and legal compliance of your configurator, including providing your own privacy policy and terms for your end customers. The configurator is a tool we provide; we are not a party to transactions between you and your clients.

4. Subscription Plans and Billing

4.1 Subscription Plans (Builder and Pro)

The following subscription plans are designed for professional shed builders and construction businesses:

—————-- —————-- ——————— —————— Plan Monthly Annual (per mo) Annual Total

Builder $149/mo $119/mo $1,428/yr

Pro $249/mo $199/mo $2,388/yr —————-- —————-- ——————— ——————

Feature differences between plans are described on our pricing page at shedbuilder.ai/pricing and may be updated from time to time. We will provide 30 days' notice before removing features from an existing plan.

4.2 DIY Plan

The DIY Plan is designed for homeowners and individuals building their own shed. It provides access to the Platform's design tools on a one-time purchase basis rather than a recurring subscription.

———————-- ——————————————————————————-- Item Details

Price $99 one-time purchase

Design Access Period 30 days of full design access from date of purchase

After 30 Days View, export, and download your completed design (read-only; editing disabled)

Re-Edit Pass $25/week to reactivate editing on your design at any time ———————-- ——————————————————————————--

4.2.1 DIY Plan Terms

One-time purchase: The DIY Plan is a single, non-recurring payment of $99. No subscription is created, and no recurring charges will be applied to your payment method.
Design Access Period: Upon purchase, you receive 30 calendar days of full design access, including the parametric design engine, 3D visualization, framing plans, cut lists with waste optimization, and material lists with price comparison. The 30-day period begins on the date of purchase and cannot be paused or extended.
Perpetual read-only access: After the 30-day Design Access Period expires, your completed design remains accessible indefinitely. You may view, export, and download your design (including framing plans, cut lists, and material lists) at any time. Editing and creating new designs is disabled.
Re-Edit Pass: You may reactivate full editing access to your design at any time by purchasing a Re-Edit Pass at $25 per week. Each Re-Edit Pass grants 7 calendar days of editing access from the date of purchase. Re-Edit Passes are one-time charges and do not auto-renew.
Scope: The DIY Plan provides access to the Platform's design, visualization, and plan generation tools only. It does not include client-facing configurators, lead management, job pipeline features, or any other features exclusive to the Builder or Pro subscription plans.
Account: DIY Plan users must create an account. Your account and all associated terms (including Sections 3, 6, 7, 10, 11, 12, and 15 of these Terms) apply to DIY Plan users in the same manner as subscription users.

4.2.2 DIY Plan Disclaimer

IMPORTANT: The framing plans, cut lists, and material lists generated under the DIY Plan are design tools intended to assist with planning. They are not engineered construction documents and are not stamped, certified, or warranted by a licensed engineer or architect. You are solely responsible for verifying that all plans and specifications are appropriate, structurally sound, code-compliant, and safe for your specific project, site conditions, and local building requirements. CAIO disclaims all liability for construction outcomes, structural failures, code violations, or property damage arising from reliance on Platform-generated plans without independent professional verification.

4.3 Billing

Payment processor: All billing is processed through Stripe. By purchasing a plan or subscription, you authorize CAIO to charge your payment method on file.
Subscription billing cycle: Monthly subscriptions are billed on the same calendar day each month. Annual subscriptions are billed in a single payment at the start of each annual period.
DIY and Re-Edit billing: DIY Plan purchases and Re-Edit Passes are one-time charges processed at the time of purchase. No recurring charges are created.
Currency: All prices are in U.S. dollars (USD).
Taxes: Prices are exclusive of applicable taxes. Sales tax, VAT, or other taxes will be added where required by law.
Failed payments (subscriptions): If a subscription payment fails, we will attempt to process it again within 3 business days. If payment is not received within 14 days, your account may be suspended (read-only access to your data, no active configurator or new project creation).

4.4 Price Changes

We may adjust subscription pricing with at least 60 days' advance notice. Price changes take effect at the start of your next billing cycle after the notice period. If you do not agree to the new pricing, you may cancel before the change takes effect.

Annual subscription price increases shall not exceed the lesser of 5% or the Consumer Price Index (CPI-U) increase for the preceding 12-month period. This cap applies per billing cycle; compounding across multiple years is permitted. Subscribers on annual plans will not experience a price increase during their current annual term.

The DIY Plan price and Re-Edit Pass price may be adjusted at any time; changes apply only to future purchases and do not affect existing purchased access periods.

4.5 No Payment Processing

The Platform does not process payments between Subscribers and their clients. ShedBuilder.ai is a design, estimation, and project management tool. You are responsible for collecting payment from your clients through your own billing systems. The Platform may track payment status for your internal project management, but this tracking is informational only and does not constitute payment processing, escrow, or financial services of any kind.

5. Cancellation and Refunds

5.1 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at support@shedbuilder.ai.

Monthly subscriptions: Cancellation takes effect at the end of your current billing month. You retain access through the end of the paid period.
Annual subscriptions: Cancellation takes effect at the end of your current annual period. No partial refunds for unused months within an annual term, except where you terminate for cause under Section 13 or where we materially breach these Terms, in which case you are entitled to a pro-rata refund for the unused portion of your annual term.

5.2 DIY Plan

The DIY Plan is a one-time purchase and does not require cancellation. Your 30-day Design Access Period expires automatically. After expiration, your design remains accessible in perpetual read-only mode (view, export, download). You may delete your account at any time by contacting support@shedbuilder.ai.

Re-Edit Passes: Re-Edit Passes are one-time purchases that expire after 7 calendar days. They do not auto-renew and do not require cancellation.

5.3 Refunds

Monthly subscriptions: No refunds for partial months.
Annual subscriptions: If you cancel within the first 14 days of a new annual term, we will issue a full refund for that term. After 14 days, no refunds are available except as provided in Section 5.1.
DIY Plan: If you have not generated any framing plans or cut lists, you may request a full refund within 7 days of purchase. Once plans or cut lists have been generated, the purchase is non-refundable (you have received the core deliverable). Re-Edit Passes are non-refundable once purchased.
Service issues: If the Platform experiences a material service disruption lasting more than 24 consecutive hours, or cumulative downtime exceeding 8 hours in any calendar month (excluding scheduled maintenance), subscription users may request a pro-rata credit. DIY Plan users whose Design Access Period is materially impacted may request a day-for-day extension.

5.4 Data After Cancellation or Expiration

Subscription users: After cancellation and the end of your paid period, your Workspace will be deactivated. We will retain your data for 90 days in a read-only state, during which you may export your data or request reactivation. Data exports are available in machine-readable formats including JSON and CSV. Framing drawings, cut lists, and material lists may also be exported as PDF. Upon request during the 90-day period, we will provide reasonable assistance with data migration. After 90 days, your data will be permanently deleted. We are not responsible for data not exported within this period.

DIY Plan users: Your design data is retained in perpetual read-only mode after the Design Access Period expires. You may view, export, and download your design at any time. If you delete your account, your data will be permanently deleted after a 30-day grace period. We are not responsible for data not exported before deletion.

6. Data Ownership and Licensing

6.1 Your Data

You retain full ownership of all data you upload, create, or input into the Platform ("Your Data"), including but not limited to: shed designs, client information, leads, quotes, project records, pricing configurations, and any content displayed on your configurator. We claim no ownership of Your Data.

6.2 License to Us

You grant CAIO a limited, non-exclusive, worldwide, royalty-free license to use, store, process, transmit, and display Your Data solely for the purpose of providing the Service to you. This license terminates when you delete Your Data or when your account is terminated (subject to the data retention period in Section 5.4).

6.3 Aggregate and Anonymized Data

We may collect and use aggregated, anonymized, and de-identified data derived from Your Data and your use of the Platform for the purposes of improving the Service, developing new features, generating industry benchmarks, and conducting research. This data will not identify you, your business, or your clients.

De-identification standard: Data is considered de-identified only when it has been processed such that it cannot reasonably be used to infer information about, or otherwise be linked to, a particular Subscriber or individual, consistent with the de-identification requirements of the California Consumer Privacy Act (CCPA). We maintain technical safeguards to prevent re-identification.

Restrictions on aggregated data: Aggregated data derived from Subscriber Workspaces may be used only for internal product improvement, internal research, and publication of generalized industry benchmarks. We will not share individually-derived aggregated data with third parties in a manner that could reveal a specific Subscriber's business practices, and we will not use aggregated data to develop or market a competing product or service that directly replicates the core functionality provided to Subscribers.

AI/ML training prohibition: We will not use Your Data, Workspace content, interaction patterns, or any identifiable derivative thereof to train, fine-tune, or develop artificial intelligence or machine learning models, whether proprietary or third-party. This prohibition does not apply to fully de-identified, aggregated data used solely for internal product improvement (e.g., improving search relevance or default presets).

Subscribers may request that their Workspace data be excluded from aggregation by contacting privacy@shedbuilder.ai.

6.4 Our Intellectual Property

The Platform—including all software, algorithms, framing engine logic, parametric design systems, estimation models, cut list and material list generation logic, user interfaces, documentation, and branding—is and remains the exclusive intellectual property of CAIO ("Company IP"). These Terms do not grant you any ownership interest in Company IP. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform during your active subscription or access period solely for your internal business purposes.

Output license: Output generated by the Platform's design tools (framing drawings, cut lists, material lists, 3D previews, quotes) is licensed to you on a perpetual, irrevocable, royalty-free basis for use in your business operations. This license survives termination of your subscription. You may share Platform-generated outputs with your clients, subcontractors, material suppliers, permitting authorities, and other parties as reasonably necessary for the construction projects for which they were generated, without restriction. The underlying systems, algorithms, and parametric models used to generate those outputs remain our exclusive property.

6.5 Feedback

If you provide suggestions, feature requests, bug reports, or other feedback about the Platform's functionality, you grant CAIO an unrestricted, perpetual, royalty-free license to use, modify, and incorporate that feedback into the Service without obligation to you. This license applies only to feedback directly related to Platform functionality and user experience. It does not extend to proprietary construction methodologies, pricing models, business processes, or trade secrets that may be incidentally communicated to CAIO through support interactions or feedback channels.

7. Acceptable Use Policy

You agree to use the Platform in compliance with all applicable laws and these Terms. You agree NOT to:

Reverse engineer: Decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, algorithms, or data models of the Platform, including the framing engine, parametric design system, or estimation logic.
Scrape or harvest: Use automated tools, bots, scrapers, or crawlers to extract data from the Platform, including design configurations, pricing data, or material databases.
Resell or redistribute: Sublicense, resell, rent, lease, or redistribute access to the Platform or any of its features to third parties without our prior written consent.
Circumvent: Attempt to bypass, disable, or circumvent any security measures, access controls, rate limits, or usage restrictions.
Interfere: Disrupt, degrade, or interfere with the Platform's infrastructure, performance, or availability, including through denial-of-service attacks, excessive API calls, or resource exhaustion.
Misrepresent: Impersonate another person or entity, misrepresent your affiliation, or create accounts under false pretenses.
Illegal use: Use the Platform for any unlawful purpose, including fraud, money laundering, or generating deliberately inaccurate construction estimates intended to deceive consumers.
Harmful content: Upload, transmit, or display content that is malicious, defamatory, obscene, or infringes the intellectual property rights of any third party.
Compete: Use the Platform to develop, train, or improve a competing product or service, or to benchmark the Platform for competitive publication purposes without our written consent. This does not restrict Subscribers from conducting internal performance evaluations or procurement comparisons for their own business purposes.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

8. Configurator and End Users

8.1 Your Responsibility

Your client-facing configurator is your marketing and sales tool. You are solely responsible for:

The accuracy of pricing, specifications, and lead times displayed to your clients.
Providing your own terms of service and privacy policy governing your clients' interactions with your configurator.
Complying with all applicable consumer protection, advertising, and data privacy laws in your jurisdiction.
Obtaining necessary consents from your clients before collecting their personal information through the configurator.

8.2 No Direct Relationship

We have no direct contractual relationship with your clients. We are a technology provider to you. Any disputes between you and your clients regarding projects, pricing, quality, or delivery are solely between you and your clients. We are not liable for any claims your clients may have.

8.3 Platform Obligations for Configurator

We will maintain the configurator functionality in material conformance with our documentation, including the ability to display disclaimers, consent mechanisms, and legal notices as configured by the Subscriber. If we become aware of a defect in the Platform that causes the configurator to produce materially inaccurate outputs (e.g., systematic calculation errors affecting pricing or specifications), we will notify affected Subscribers within a commercially reasonable timeframe and work to remediate the defect.

8.4 Configurator Branding

Your configurator may display a "Powered by ShedBuilder.ai" badge or similar attribution. You may not remove, modify, or obscure this attribution unless your plan includes white-label branding features.

9. Third-Party Services

The Platform may integrate with or rely on third-party services (e.g., Stripe for billing, Vercel for hosting, mapping services for site data). We are not responsible for the availability, accuracy, or policies of third-party services. Your use of third-party services is subject to their respective terms of service and privacy policies.

10. Warranty Disclaimer

10.1 Limited Warranty on Computational Accuracy

CAIO warrants that the Platform's design engine will generate outputs (framing drawings, cut lists, material lists, and labor estimates) that are materially consistent with the inputs provided by the User and the documented functionality of the Platform. If a Subscriber identifies a computational error where Platform outputs do not materially conform to documented engine behavior given the inputs provided, CAIO will, at its option: (a) correct the calculation and re-generate the affected outputs, or (b) issue a service credit for the affected billing period. This warranty applies for 90 days from the date the output was generated.

To make a warranty claim, the Subscriber must provide reasonable documentation of the error, including the input parameters used and the expected versus actual output, to support@shedbuilder.ai.

10.2 General Disclaimer

EXCEPT FOR THE LIMITED WARRANTY IN SECTION 10.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

The Service will be uninterrupted, error-free, or secure.
Defects will be corrected in any particular timeframe beyond the limited warranty in Section 10.1.
The framing drawings, cut lists, material estimates, or labor calculations generated by the Platform are suitable for any specific project without independent verification by a qualified professional.
The Platform's designs comply with local building codes, zoning requirements, or structural engineering standards in your jurisdiction.

IMPORTANT: The Platform is a design and estimation tool, not a substitute for professional engineering, architectural, or building code review. Platform-generated outputs do not constitute the practice of engineering or architecture under any state licensing statute. You are solely responsible for verifying that any designs, drawings, or estimates generated by the Platform are appropriate, safe, and compliant before using them on any construction project. Independent verification by a licensed professional is strongly recommended for all structural applications.

11. Limitation of Liability

11.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAIO'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE—SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO CAIO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY THOUSAND DOLLARS ($50,000).

11.2 Consequential Damages

IN NO EVENT SHALL CAIO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of revenue, profit, business, or anticipated savings.
Loss of data or data corruption beyond reasonable recovery efforts.
Cost of procurement of substitute services.
Construction defects, property damage, or personal injury arising from reliance on Platform-generated designs or estimates.
Loss of goodwill or reputation.

THESE LIMITATIONS APPLY EVEN IF CAIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

11.3 Exceptions

The limitations in Sections 11.1 and 11.2 do not apply to: (a) CAIO's indemnification obligations under Section 12.2 (IP infringement); (b) CAIO's breach of its confidentiality obligations under Section 17; (c) CAIO's breach of its data protection obligations under the Privacy Policy or Data Processing Addendum resulting in an unauthorized disclosure of personal data; (d) fraud, gross negligence, or willful misconduct by either party; or (e) any liability that cannot be excluded under applicable law.

12. Indemnification

12.1 Your Indemnification

You agree to indemnify, defend, and hold harmless CAIO, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from:

Your use of the Service in violation of these Terms.
Your violation of any applicable law or regulation.
Any claim by your clients or end users related to your use of the Platform, your configurator, or the services you provide.
Your breach of the Acceptable Use Policy.
Construction defects, errors, or omissions in projects where you used Platform-generated designs or estimates without independent verification by a qualified professional appropriate for the scope of the project (such as a licensed engineer, architect, or experienced general contractor).
Your collection, use, or disclosure of personal information obtained through the Platform in violation of applicable privacy laws.

12.2 Our Indemnification

We will indemnify, defend, and hold harmless you from and against third-party claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from:

Intellectual property infringement: Claims alleging that the Platform infringes a valid U.S. patent, copyright, trademark, or trade secret, provided you promptly notify us of the claim, grant us sole control of the defense, and cooperate with our defense.
Data breach by CAIO: Claims arising from an unauthorized disclosure of Your Data or End User Data caused by CAIO's breach of its security obligations under the Privacy Policy or Data Processing Addendum.
Privacy law violations by CAIO: Claims arising from CAIO's violation of applicable data protection laws in its capacity as data processor or controller, to the extent such violation is not caused by the Subscriber's instructions or actions.

If the Platform is found to infringe, we will, at our option and expense: (a) obtain a license for continued use, (b) modify the Platform to be non-infringing while maintaining substantially equivalent functionality, or (c) if neither (a) nor (b) is commercially practicable, terminate your subscription with a pro-rata refund. We will pursue options (a) and (b) in good faith before resorting to termination.

13. Termination

13.1 By You

You may terminate your account at any time per Section 5.1.

13.2 By Us

We may suspend or terminate your account:

For cause: Immediately, without notice, if you materially breach these Terms (including the Acceptable Use Policy), fail to pay fees for more than 30 days, or if required by law.
For convenience: With 180 days' written notice. In this case, we will provide a pro-rata refund for any prepaid, unused subscription period and reasonable transition assistance during the notice period, including data export support.

13.3 Effect of Termination

Your access to the Platform will be revoked.
Your configurator will be deactivated and will no longer be accessible to your clients.
Your data will be retained for 90 days per Section 5.4, then permanently deleted.
Sections 6 (Data Ownership—our IP rights, aggregate data, output license), 7 (Acceptable Use—reverse engineering prohibition), 10 (Warranty Disclaimer), 11 (Liability), 12 (Indemnification), 17 (Confidentiality), and 15 (Governing Law) survive termination.

14. Modifications to Terms

We may modify these Terms from time to time. When we make material changes, we will:

Update the "Effective Date" at the top of this document.
Notify you via email and/or in-app notification at least 30 days before the changes take effect (60 days for pricing changes).
Provide a summary of material changes.

Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you disagree with the changes, you may cancel your subscription before the effective date.

Material adverse changes: If we make a change to Sections 6 (Data Ownership), 10 (Warranty), 11 (Liability), 12 (Indemnification), 15 (Governing Law), or 17 (Confidentiality) that materially and adversely affects your rights, you may terminate your subscription within 30 days of the effective date of the change and receive a pro-rata refund for any prepaid, unused subscription period. A "material adverse change" includes any change that increases your liability exposure, reduces our liability obligations, narrows your data rights, or weakens confidentiality protections.

15. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles.

Dispute Resolution: Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith negotiation for 30 days. If unresolved, either party may initiate mediation in Mecklenburg County, NC, with costs shared equally. If mediation fails, the dispute shall be resolved in the state or federal courts of Mecklenburg County, NC.

CLASS ACTION WAIVER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Attorney's Fees: The prevailing party in any legal action is entitled to recover reasonable attorney's fees and costs.

16. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy and Data Processing Addendum, constitute the entire agreement between you and CAIO regarding the Service.
Severability: If any provision is held invalid, the remaining provisions continue in full force.
Waiver: Failure to enforce any provision does not waive the right to enforce it later.
Assignment: You may not assign your account or these Terms without our consent. We may assign in connection with a merger, acquisition, or asset sale, provided we notify you at least 30 days in advance. If we are acquired by or merged with an entity that is a direct competitor of your primary business, you may terminate your subscription within 60 days of notification and receive a pro-rata refund for any prepaid, unused subscription period.
Force Majeure: Neither party is liable for failure to perform due to events beyond reasonable control.
Notices: We will send notices to the email address on your account. You may send notices to legal@shedbuilder.ai.
Export Compliance: You agree to comply with all applicable export and import laws.
Government Use: If you are a U.S. government entity, the Service is provided as "commercial computer software" under FAR 12.212.
Insurance: CAIO maintains commercially reasonable insurance coverage, including commercial general liability insurance and technology errors and omissions (E&O) insurance. Certificates of insurance are available upon written request to legal@shedbuilder.ai.
Accessibility: We are committed to making the Platform accessible and will use commercially reasonable efforts to conform the client-facing configurator to WCAG 2.1 Level AA standards. Accessibility issues may be reported to support@shedbuilder.ai.

17. Confidentiality

Each party ("Receiving Party") agrees to hold in confidence all non-public business information disclosed by the other party ("Disclosing Party") in connection with the Service ("Confidential Information"). Confidential Information includes, without limitation:

For Subscribers: pricing configurations, markup settings, client lists, pipeline data, business records, and any data stored in the Workspace.
For CAIO: proprietary technology, algorithms, product roadmaps, business plans, and non-public financial information.

The Receiving Party will: (a) use Confidential Information only as necessary to perform its obligations or exercise its rights under the Agreement; (b) protect Confidential Information using at least the same degree of care it uses for its own confidential information, but no less than reasonable care; and (c) not disclose Confidential Information to third parties except to employees, contractors, and agents who need to know and are bound by obligations of confidentiality at least as protective as this Section.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was known to the Receiving Party before disclosure; (c) is received from a third party without breach of any confidentiality obligation; or (d) is independently developed without reference to the Disclosing Party's Confidential Information.

The Receiving Party may disclose Confidential Information if required by law, regulation, or court order, provided it gives the Disclosing Party reasonable prior notice (to the extent permitted by law) so the Disclosing Party may seek a protective order.

This confidentiality obligation survives termination of the Agreement for a period of three (3) years.

18. Contact

For questions about these Terms:

CAIO

Email: legal@shedbuilder.ai

Support: support@shedbuilder.ai

Website: https://shedbuilder.ai